Returns and complaints · 1.0.0
Give every case a clear next action.
ReturnCase keeps complaints, returns, replacements and quality issues in one focused queue with ownership and a documented outcome.
The everyday problem
Small gaps cost time every week.
When cases live in email and notes, deadlines, ownership and final outcomes are easily missed.
What changes
One clear record for every case from first report to closure.
Focused on the job
What is included.
- Case number, customer, order or invoice and case type
- Description, requested resolution and next action
- Priority, ownership, deadline and case age
- Refund or replacement value, outcome, search and CSV export
Real interface
See the workflow before you buy.
One-time purchase
AZ-FIVE ReturnCase · 29 €
One production installation with readable PHP source code, German and English interface and installation documentation.
Requires PHP 8.2+, PDO, Mbstring and OpenSSL. Runs with SQLite or MySQL.
Digital delivery: Download after confirmed payment, with no shipping charges. Returns and refunds follow the applicable marketplace terms and statutory rights.
Before buying
The important details.
Does this replace a full platform?
No. It deliberately covers one recurring workflow and keeps operation manageable.
Where is the data stored?
In the SQLite or MySQL database on your own hosting. The application contains no external analytics.
Can it be adapted?
Yes. The readable source code is included, and AZ-FIVE can quote focused changes separately.
How is the software delivered?
The package is supplied as a digital download after confirmed payment. There are no shipping charges. Returns and refunds follow the applicable marketplace terms and statutory rights.